Product FAQs

These product FAQs are designed for Luxuriaclub product pages and help customers understand sizing, materials, fit, care, privacy, and hygiene-related return conditions before placing an order.

Sizing and Fit

1. How do I choose the right size?

Please check the size chart on the product page and compare it with your bust, waist, and hip measurements. For bodysuits and fitted lingerie, also consider torso length, fabric stretch, and your preferred fit.

2. What if I am between two sizes?

If you are between sizes, we usually recommend choosing the larger size for more comfort, especially for bodysuits, bras, or items with limited stretch. If the item is highly elastic and you prefer a close fit, you may choose the smaller size.

3. Are your sizes true to size?

Fit may vary by style, fabric, and design. Some pieces are designed to be close-fitting, while others have adjustable straps or stretch fabric. Please refer to the product-specific size chart before ordering.

4. Do your bodysuits fit different torso lengths?

Bodysuit fit can depend on torso length as well as bust, waist, and hip measurements. If you have a longer torso or prefer more comfort, consider sizing up or choosing styles with adjustable straps or stretch fabric.

5. Do the straps adjust?

Some products include adjustable straps, ties, hooks, or closures. Please check the product description and photos for details about adjustability.

Materials and Comfort

6. What materials are used?

Materials vary by product and may include lace, mesh, satin, polyester, elastane, nylon, or other blended fabrics. Please check the product page for the exact material information.

7. Is the fabric stretchy?

Stretch level varies by item. Products with elastane or elastic construction usually offer more flexibility, while structured lace, satin, or decorative pieces may have less stretch. Please review the product description before ordering.

8. Is the fabric sheer or see-through?

Some lingerie styles are intentionally sheer or semi-sheer. Please review the product photos and description carefully. If modest coverage is important to you, choose lined or less transparent styles.

9. Are the products comfortable for long wear?

Comfort depends on the style, fit, fabric, and how the item is worn. Adjustable and stretch styles are generally easier to wear for longer periods. Highly decorative or strappy pieces may be better suited for short wear or special occasions.

10. Do your products have underwire or padding?

Some styles may include underwire, padding, lining, or light support, while others are unpadded or purely decorative. Please check each product page for support and construction details.

Product Details

11. What is included with the product?

The included items are listed on each product page. Accessories, stockings, robes, or styling items shown in photos may not be included unless clearly stated.

12. Are stockings included with lingerie sets?

Stockings are only included if the product description specifically says so. If stockings are shown for styling but not listed as included, they should be purchased separately.

13. Are colors exactly the same as the photos?

We try to display colors accurately, but colors may vary slightly due to lighting, photography, screen settings, and production batches.

14. Why does the product look slightly different from the photo?

Small differences may occur due to styling, model fit, lighting, screen display, or minor manufacturing variations. We aim to keep product photos and descriptions as accurate as possible.

15. Are product photos edited?

Product images may be adjusted for brightness, clarity, or presentation. We recommend reading the product description and checking all available photos before purchasing.

Wearing and Styling

16. Can I wear bodysuits as outerwear?

Many bodysuits can be styled with jeans, skirts, trousers, blazers, or jackets. Please consider transparency, coverage, and your own comfort level when wearing intimatewear as outerwear.

17. What can I pair with lingerie sets?

Lingerie sets can be paired with robes, stockings, garters, heels, oversized shirts, or blazers depending on the occasion and styling preference.

18. Are your products suitable as gifts?

Yes, many products can be suitable as gifts. We recommend checking the recipient's size and style preferences before ordering. For privacy, please also review our shipping and packaging information.

19. Are the products suitable for everyday wear?

Some pieces are designed for everyday comfort, while others are more suitable for special occasions, styling, or short wear. Please check the product design, coverage, support, and fabric before choosing.

Care Instructions

20. How should I wash lingerie?

We recommend hand washing intimate apparel in cold water with mild detergent. Avoid bleach, harsh chemicals, tumble drying, and high heat. Lay flat or hang to dry away from direct sunlight.

21. Can I machine wash the products?

Machine washing may damage delicate lace, mesh, straps, hooks, and decorative details. If machine washing is necessary, use a laundry bag, gentle cycle, cold water, and mild detergent, but hand washing is preferred.

22. How do I protect lace and mesh?

Avoid pulling, twisting, or washing with rough fabrics, zippers, or hooks. Store delicate items separately and handle lace, mesh, and straps gently.

23. Can I iron lingerie?

Most lingerie should not be ironed, especially lace, mesh, elastic, and synthetic fabrics. If ironing is needed for a specific fabric, use the lowest heat setting and place a cloth between the iron and garment.

Hygiene, Returns, and Exchanges

24. Can intimate apparel be returned?

Returns are handled according to our Refund Policy. Because intimate apparel is hygiene-sensitive, items generally need to be unworn, unwashed, undamaged, and returned with original packaging, tags, and hygiene protection where applicable.

25. Can I return an item if I tried it on?

For hygiene reasons, some items may not be eligible for return once worn, washed, opened, or removed from original protective packaging. Please review our Refund Policy before ordering.

26. Can I exchange for a different size?

Size exchanges may be available depending on item eligibility, stock availability, and hygiene condition. Please contact support before sending anything back.

27. What if I receive a damaged or incorrect product?

Please contact customer support as soon as possible with your order number and clear photos of the item, packaging, and shipping label. We will review the issue and help with the next steps.

Privacy and Packaging

28. Will the product be shipped discreetly?

We understand that privacy is important. Where available, orders are packed discreetly. However, shipping labels, customs forms, or carrier documents may still contain legally required information.

29. Will the product name appear on the package?

We aim to keep packaging discreet whenever possible, but certain shipping or customs requirements may require product-related information.

30. Can I ask for special packaging instructions?

If you have a packaging request, contact us as soon as possible after placing your order. We will try to help where possible, but special requests cannot be guaranteed once an order is processed.